Your SPC or social patient center homepage. As soon as you log in you’re going to see your incoming opportunities under your opportunity management. We can also view our different support options, so for example, our support portal which holds all of the videos that related to the SPC, the learning center, which is our coaching and training hub, our help desk, which is the ticketing and tracking system utilized by crystal clear for virtually all requests and questions from our clients. Next to our support options, we have our notification center. There are two different types of notifications. These are dependent which is only being sent to one specific staff member as well as universal notifications, which means it’s being sent to each and every staff member at your practice. Next to this we have our quick add contact or we can add a first name, last name, a phone number or an email address. Of course it’s best if we have both, but we can go ahead and save and continue onto the contacts profile or save and close with just one point of contact.

On the left hand side, you have your navigation menu, which holds your opportunity management, which has incoming opportunities and pipeline management. You can also who your contact management. So your list. If you need to merge a contact or import your contact list, your calendar can be accessed through here as well. And you’re billing, whether it’s fills in quotes, programs for memberships and packages, marketing, which holds the email marketing, social marketing, marketing groups, and media library. You can also access your reporting features such as financial court’s calendar reports, Opportunity, revenue versus opportunity history, keyword metrics, user activity, user productivity and conversion. And if you’re an admin within your SPC, he’ll also have access to the configuration, which allows you to build the framework of your SPC.